major cause for concern

the complaints system in health care at the moment a joke at best .

example-ist complaint to the provider you are complaining about=28 days plus

2nd-if you are not happy with response from 1-you have to complain to the same provider again=60 days

3rd-if you are not happy after 2 you then contact the ombudsman-90 days

so 178 days minimum that is about 6 months and this is the same time scale even if it is safe guarding concerns ie a service users safety

this needs to change

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One response to “major cause for concern

  1. Pingback: major cause for concern | mikeg12

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